Addressing challenges with interoperability: the root cause
A 750 to 1,000 word paper on an interoperability problem you have witnessed at work: its scope, a workflow and structure analysis identifying the root cause, and a solution supported by evidence of successful implementation elsewhere. This guide shows why the root cause is usually contractual rather than technical.
Editorial process
Last reviewed · August 7, 2026
A problem you saw, not a problem you read about
One clause governs this whole assignment: you select a problem *you have witnessed in your current or past work environment*. It is not a literature review of interoperability, and a paper that opens on the growth of health information technology has already spent words it cannot afford. More practically, that clause means the choice of problem decides whether the rest of the paper is writable — because the middle section requires you to analyse a workflow you actually saw, and you cannot analyse a workflow you only read about. Pick something you can draw: a supply charge that never reached the billing system, a lab result that arrived as a scanned PDF rather than discrete data, a medication list that failed to reconcile between two facilities. Concrete and small beats important and general here.
There are three moves and the middle one carries the marks. *Provide an analysis of the workflow and structure related to the problem to identify its root cause* is not satisfied by writing that the systems do not talk to each other, which is a restatement of the problem wearing the clothes of an analysis. A workflow analysis names the sequence: who enters what, into which system, at which point in the encounter, what triggers the handoff, and exactly where the chain breaks. Structure is the organisational half — which department owns each system, who signs off the interface, whose budget pays for it, and who has authority to change a field. Root cause means continuing to ask why past the first technical answer until you reach something a person or a policy decided.
That is where the strongest papers land, and it is worth knowing before you write. Interoperability failures are usually not failures of technical possibility. Standards exist and have for years; what typically blocks exchange is a business arrangement — per-interface fees charged by a vendor, a contract term that restricts how data may be exported, a departmental system procured separately from the enterprise record, or the absence of any shared patient identifier between two organisations. Federal regulators now treat some of those practices as information blocking rather than as technical limitations, which is itself a useful citation. A root cause expressed as an incentive or a contract reads as analysis; a root cause expressed as incompatibility reads as a description. Regulators publish an exception list precisely because some refusals to share are legitimate, so naming which category yours falls into is itself an analytical move.
The recommendation section contains a requirement that quietly disqualifies most source lists. You must *provide evidence from the literature demonstrating its successful implementation in other cases* — so your three to five scholarly sources have to include work showing the fix worked somewhere, not work establishing that interoperability matters. Papers routinely cite five sources on the importance of the problem and none on the efficacy of the solution, which satisfies the word count and fails the instruction. Choose the solution with its evidence base already in hand: health information exchange participation, a standards-based interface replacing a point-to-point one, structured result delivery, or a reconciliation workflow. Then say what the evidence measured, because a study of adoption is not a study of effect. It is also worth saying where the evidence is thin, since a systematic review reporting weak support for your chosen fix is still evidence and reads as honesty rather than as a gap.
Finally the mechanics, which are specific and checkable. Seven hundred and fifty to a thousand words across three sections is roughly 250 to 330 each, so the introduction is a paragraph and there is no room for a literature review before the problem. No abstract is required, APA formatting applies, and the assignment goes through LopesWrite — which matters because a first-person account of your own workplace is the one part of the paper originality software cannot flag, and the parts most likely to flag are the definitions you did not need. The rubric is held separately and the brief tells you to read it first; that is the only place the weighting between problem, analysis and recommendation is actually stated. Read the rubric before drafting rather than before submitting, because a section carrying a large share of the grade should not be the one you wrote in two hundred words.
What the brief asks for | The paper it usually gets | What earns the mark |
|---|---|---|
A problem you witnessed | A general account of interoperability | One incident you can describe step by step |
Scope: who and what was impacted | It affects patient care | Named roles, a count, a delay, a cost |
Workflow and structure analysis | The systems do not communicate | The sequence, the handoff, the owner, the budget |
Root cause | Incompatible technology | A contract, a fee, an incentive, a missing identifier |
Evidence of successful implementation | Sources on why interoperability matters | Studies measuring the effect of the fix elsewhere |
750 to 1,000 words, no abstract | A long introduction | About 250 to 330 words per section |
Likely learning objectives
Inferred from the brief — check these against your own rubric.
- 01Describe a systems failure at the level of an observed workflow rather than a category.
- 02Distinguish a root cause from a restatement of the symptom.
- 03Recognise organisational and contractual causes behind apparently technical failures.
- 04Select evidence that tests a solution rather than establishing a problem.
Read the full question
Review every instruction before using the planning guidance that follows.
What the paper has to contain
- 01A 750 to 1,000 word paper.
- 02A description of an interoperability problem witnessed in your work environment.
- 03The scope of the problem, including who and what was impacted and how.
- 04An analysis of workflow and structure identifying the root cause.
- 05A recommended solution with literature evidence of successful implementation elsewhere.
- 06Three to five scholarly sources integrated into the recommendation.
- 07APA formatting, no abstract, submitted to LopesWrite.
From incident to root cause to evidenced solution
Open on the incident
One or two sentences of purpose, then straight into the problem you saw.
Quantify the scope
Which roles were affected, how many times, how much delay or cost, what the patient experienced.
Draw the workflow
Entry points, systems, handoffs, and the exact step at which information stopped moving.
Add the structural layer
Who owns each system, who funds the interface, who is empowered to change it.
Name a root cause a person decided
A fee, a contract clause, a separate procurement, a missing shared identifier.
Recommend, and prove it worked elsewhere
One solution, with studies reporting measured outcomes from its implementation in other settings.
Searching for effect, not for importance
Recommended databases
- PubMed and PMC
- CINAHL
- Journal of the American Medical Informatics Association
- HealthIT.gov for federal policy and definitions
Search sequence
- 1.Decide the solution before searching, then search for evaluations of that solution rather than for interoperability in general.
- 2.Filter for studies that report an outcome — duplicate testing, readmissions, time, cost — not adoption rates.
- 3.Check whether your root cause is a recognised information blocking practice, which gives the analysis a policy anchor.
- 4.Confirm each source is scholarly, since the brief specifies scholarly sources and vendor white papers do not qualify.
Exchange outcomes and the federal policy frame
These are authoritative starting points, not a ready-made bibliography. A qualified reviewer must confirm that each source fits the assignment and supports the claim beside which it is cited.
Nothing here is cleared for citation until you have read it.
- 01
Outcomes From Health Information Exchange: Systematic Review and Future Research Needs
JMIR Medical Informatics, via PubMed · 2015
A systematic review of what health information exchange has actually been shown to achieve, and where the evidence is thin. Exactly the kind of source the recommendation section requires, because it reports measured outcomes rather than arguing that exchange is desirable.
- 02
Information Blocking
Office of the National Coordinator for Health Information Technology, HealthIT.gov · 2026
The federal definition of practices that interfere with the access, exchange or use of electronic health information, and the exceptions at 45 CFR Part 171. Useful when your root cause turns out to be a fee or a contract term rather than a technical limitation.
- 03
Interoperability
Office of the National Coordinator for Health Information Technology, HealthIT.gov · 2026
Federal framing of interoperability, the standards landscape and current policy direction. Worth reading early so the paper distinguishes what is technically unavailable from what is available but not implemented, which is the distinction the root cause analysis depends on.
Before the paper goes to LopesWrite
Common mistakes
- Opening with the growth of health information technology instead of the incident.
- Choosing a problem too general to have an observable workflow.
- Stating that the systems do not communicate and calling it a root cause.
- Omitting the structural half — ownership, budget, authority to change.
- Describing impact as 'affects patient care' with no numbers.
- Citing sources that establish the problem's importance instead of the solution's effect.
- Recommending a solution with no implementation evidence behind it.
- Exceeding the word count with a literature review before the problem.
Submission checklist
- The problem is one you witnessed, described as a specific incident.
- Scope names who was affected and quantifies something.
- The workflow is described as a sequence of steps and handoffs.
- Structure covers system ownership and decision authority.
- The root cause goes past the first technical answer.
- At least one source measures the outcome of the recommended solution.
- Three to five scholarly sources appear in the recommendation.
- The paper is 750 to 1,000 words, APA formatted, with no abstract.
Use this guide to plan and review your own work. Follow your institution's rules and read our academic-integrity policy.

Written by
Aaron Bishop
MA, Education
assignment interpretation and research-methods coaching across disciplines
Aaron leads the EssayCrackers editorial desk. He works on how assignment briefs are read — what a rubric is actually asking for, and where students most often answer a different question than the one set.

Reviewed by
Dr. Nathan Cole
PhD, Rhetoric & Composition
Argumentation and thesis development
Nathan teaches first-year composition and directs a university writing center. He reviews EssayCrackers guides for argumentative soundness and citation accuracy.