ADR in healthcare research paper: planning guide
The prompt asks what you would recommend for your facility, which makes this a decision memo. The outcome data on communication-and-resolution programmes answer the objection an administrator raises first.
Editorial process
Last reviewed · August 6, 2026
A decision memo, not a survey
The paper asks what you would recommend for your facility. That is a decision memo, not a survey of dispute resolution methods.
Read the second paragraph of the prompt again: the paper must examine what options you would recommend for your healthcare facility, with support from your research and analysis. Everything before that sentence — the survey of alternative dispute resolution, the Bible-based options, the issues raised in using ADR for malpractice claims — is groundwork for a recommendation, not the substance of the paper. Most submissions invert this. They spend twelve hundred words describing negotiation, mediation and arbitration in general, then close with three sentences suggesting the facility should consider mediation. The word count has been spent establishing what the reader already accepts, and the part that was actually assessed has been left as an afterthought. Write the recommendation first, in the introduction, and let everything after it exist to defend a position the reader already knows you hold.
The three mechanisms only earn their space if you separate them on the axis that decides which one a facility should adopt, and that axis is who holds the decision. In negotiation the parties decide, with no third party present. In mediation a third party facilitates but the parties still decide, so any resolution is one both sides chose. In arbitration a third party decides, and where the arbitration is binding that decision replaces the trial the parties would otherwise have had. Whether a process is binding is not a technical footnote; it is the whole question of what a claimant gives up, and it is where the ethical difficulty in healthcare ADR actually sits. A patient signing a binding arbitration agreement at registration, before any injury has occurred, has surrendered a right in exchange for nothing they were in a position to value at the time.
Process | Who decides | What the claimant gives up | Where it fits a facility |
|---|---|---|---|
Negotiation | The parties themselves | Nothing procedural | Early, low-value or clearly resolvable claims |
Mediation | The parties, with a facilitator | Nothing procedural; the process is voluntary | Most disputes, including those needing explanation more than money |
Binding arbitration | The arbitrator | The right to trial, and usually to appeal | Contested valuation where both sides want finality |
Communication and resolution | The institution proactively, then the parties | Nothing; participation does not bar a claim | Post-adverse-event, before a claim exists |
That fourth row is what raises the paper above the standard treatment, because it is where the evidence lives. Communication-and-resolution programmes have hospitals disclose transparently after an adverse event, investigate what happened, explain it, and where warranted apologise, accept responsibility and proactively offer compensation. An evaluation across hospitals implementing such a programme found effects that were positive or neutral on every metric examined — new claims rate, paid claims rate and total liability costs — with none experiencing worsening liability trends afterwards. Ninety-one per cent of events did not meet the compensation criteria, those that did were not costly to resolve at a median payment of seventy-five thousand dollars, and only five per cent of events led to a claim or lawsuit. Those are the numbers a recommendation needs, because they describe what happened rather than what proponents expect, and because the analysis behind them used matched control hospitals rather than before-and-after comparison alone.
Those figures do the work a recommendation needs, because they answer the objection every administrator raises first: that disclosing and apologising invites litigation. The data say otherwise, and a recommendation that anticipates the objection and answers it with a number is a different document from one that asserts transparency is the right thing to do. It also gives the paper a defensible primary recommendation — adopt a communication-and-resolution approach as the front end, with mediation available for disputes that survive it — rather than a menu from which the reader is invited to choose.
The biblical integration is a stated requirement and the place where these papers most often become decorative, appending a verse to a conclusion that was already written. There is a genuinely structural parallel available instead. Matthew 18 sets out a graduated procedure: raise the matter privately with the person first; if that fails, bring one or two others; if that fails, take it to the wider assembly. That is escalation through increasing levels of third-party involvement, which is precisely the logic of a dispute resolution ladder running from direct conversation to facilitated mediation to adjudication. And 1 Corinthians 6 is a direct rebuke of taking disputes between believers before outside courts, which is an argument for ADR rather than a text that merely permits it. Taken together the two passages give you a positive case and a graduated procedure, which is considerably more than the peacemaking verses these papers usually reach for.
Used that way the biblical material is doing analytical work: it supplies a principle — exhaust the least adversarial forum first, and escalate only when it fails — that the paper can then test against the malpractice evidence. That is integration. Quoting a verse about peacemaking beneath a paragraph on arbitration is not, and the difference is visible to a marker within one sentence. The honest complication is also worth naming: a graduated private procedure works between parties in a shared community, and a hospital and an injured stranger are not that, which is a limit on how far the parallel can carry. Naming that limit strengthens the paper rather than weakening it, because a reader who spots an unacknowledged gap discounts everything around it, while one who sees it acknowledged reads the rest as considered. The principle survives the limit; the direct application does not.
On mechanics, the requirements are specific and each is checkable. At least five scholarly sources beyond the reading, study materials and the Bible, cited in-text and in the reference list. At least 1,500 words excluding title page, abstract and reference list — and since an abstract is named, one is expected. Current APA format, Word document, checked through SafeAssign. The annotated bibliography you already submitted is the source pool, so the recommendation should be built from sources you have already read closely rather than from new ones found in a hurry.
Recommend, then justify. Use the outcome data to answer the objection before it is raised, and let the biblical material supply a principle rather than a decoration.
Likely learning objectives
Inferred from the brief — check these against your own rubric.
- 01Structure a paper around a recommendation rather than around a survey of options.
- 02Separate dispute resolution processes by who holds the decision and what is surrendered.
- 03Use outcome data to pre-empt the objection a decision-maker will raise.
- 04Integrate a scriptural framework structurally rather than decoratively.
- 05State the limits of an analogy you are relying on.
Read the full question
Review every instruction before using the planning guidance that follows.
Turn the brief into deliverables
- 01An examination of the use of ADR in healthcare, including Bible-based dispute resolution options.
- 02Analysis of the issues raised in using ADR to resolve malpractice claims without or with limited litigation.
- 03A recommendation of options for your healthcare facility, supported by research and analysis.
- 04Integrated biblical analysis of the topic.
- 05At least five scholarly sources beyond the Reading and Study materials and the Bible, cited in-text and listed.
- 06At least 1,500 words excluding title page, abstract and reference list, in current APA format, submitted as a Word document.
Structuring 1,500 words around a recommendation
The recommendation, stated
Name the recommended approach in the introduction, not the conclusion.
The processes, separated
Negotiation, mediation, arbitration by who decides and what is surrendered.
What the evidence shows
Communication-and-resolution outcomes on claims, payments and costs.
The objection answered
Whether disclosure and apology increase liability.
Biblical integration
Matthew 18 as graduated escalation; 1 Corinthians 6 as argument for ADR.
Limits and implementation
Where the analogy fails and what the facility would actually do first.
Start from the annotated bibliography
Recommended databases
- Liberty University Library
- PubMed
- Health Affairs and health policy journals
- Legal databases for ADR scholarship
Search sequence
- 1.Start from your annotated bibliography, since the assignment says to apply those sources.
- 2.Search communication-and-resolution programmes rather than ADR generally, since that is where malpractice outcome data are.
- 3.Find figures on claims rates and liability costs, not only descriptions of programmes.
- 4.Read Matthew 18 and 1 Corinthians 6 in full before deciding how to use them.
- 5.Confirm each of your five sources is scholarly and outside the course materials.
Reference shortlist
These are authoritative starting points, not a ready-made bibliography. A qualified reviewer must confirm that each source fits the assignment and supports the claim beside which it is cited.
Nothing here is cleared for citation until you have read it.
- 01
Mediation in Healthcare: Enhancing Conflict Resolution Between Patients and Physicians Beyond the Courtroom
PubMed Central, US National Library of Medicine · 2025
The scholarly grounding for the mediation half of the recommendation. Covers mediation as a facilitated process in which the parties retain the decision, and its application to patient-physician conflict outside litigation -- which is the distinction the guide builds its comparison table on, since it is what separates mediation from binding arbitration in terms of what a claimant surrenders by participating.
- 02
Effects Of A Communication-And-Resolution Program On Hospitals' Malpractice Claims And Costs
Health Affairs · 2018
The outcome data that answer the objection an administrator raises first. Effects were positive or neutral on every metric examined -- new claims rate, paid claims rate and total liability costs -- with no hospital experiencing worsening liability trends after implementation. Ninety-one per cent of events did not meet compensation eligibility criteria; those that did were resolved at a median payment of seventy-five thousand dollars; and only five per cent of events led to a malpractice claim or lawsuit. This is the strongest available evidence that transparency, apology and proactive compensation can be pursued without adverse financial consequence.
- 03
Culturally and Linguistically Appropriate Services
US Department of Health and Human Services, Office of Minority Health · 2025
For the implementation half of the recommendation, since a communication-and-resolution approach depends entirely on the disclosure conversation actually being understood by the patient and family. Organisational standards for language assistance and for the competence of those providing it are what stop a disclosure programme from working only for patients who share the institution's language, which is a practical limit on the recommendation that a facility-level paper should address.
Review before submission
Common mistakes
- Surveying negotiation, mediation and arbitration at length and recommending in the final paragraph.
- Distinguishing the processes by formality rather than by who holds the decision.
- Treating whether arbitration binds as a technical detail rather than as the ethical question.
- Omitting communication-and-resolution programmes, where the outcome evidence is.
- Asserting that transparency is right without answering the fear that it invites claims.
- Appending a verse to a conclusion rather than deriving a principle from the text.
- Using Matthew 18 as a proof text without noticing it describes a graduated procedure.
- Ignoring that a hospital and an injured stranger are not a shared community.
- Counting the Bible or the course materials toward the five scholarly sources.
- Omitting the abstract, which the word-count exclusion implies is expected.
Submission checklist
- A specific recommendation appears early and is named as such.
- The processes are separated by who decides and what is given up.
- Binding arbitration's effect on the right to trial is addressed directly.
- Communication-and-resolution outcome data are cited with figures.
- The administrator's objection about inviting litigation is answered explicitly.
- The biblical material supplies a principle the paper then tests.
- The limit of the scriptural analogy is stated.
- At least five scholarly sources sit outside the Bible and course materials.
- The body exceeds 1,500 words excluding title page, abstract and references.
- An abstract is present and APA formatting is current.
Use this guide to plan and review your own work. Follow your institution's rules and read our academic-integrity policy.

Written by
Aaron Bishop
MA, Education
assignment interpretation and research-methods coaching across disciplines
Aaron leads the EssayCrackers editorial desk. He works on how assignment briefs are read — what a rubric is actually asking for, and where students most often answer a different question than the one set.

Reviewed by
Dr. Nathan Cole
PhD, Rhetoric & Composition
Argumentation and thesis development
Nathan teaches first-year composition and directs a university writing center. He reviews EssayCrackers guides for argumentative soundness and citation accuracy.