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StatisticsProblem setStatistical process control

Attribute Control Charts p and np Chart Assignment Guide

Four of the five problems ask how the hospital is performing. A control chart cannot answer that — it answers whether the process is stable.

Updated

Editorial process

Last reviewed · August 9, 2026

01

Stability is not performance

Four of the five problems ask a version of the same question, and the question contains a trap. "How is the hospital performing in relation to its stated goal?" and "is the hospital doing a good job?" are not questions a control chart answers. A control chart answers whether a process is *stable* — whether the variation in it is common cause or whether something special has intruded. Stability and performance are independent: a process can be beautifully stable and stably terrible, sitting at a 4% infection rate with every point inside its limits. The answer each of these problems wants is therefore two-part — first the chart's verdict on stability, then a separate comparison of the centre line against the stated benchmark. Students who give only the first half have answered the easier question and left the marks on the table.

Getting p and np the right way round is the cheapest mark on offer and the commonest thing dropped. A p chart plots the *proportion* nonconforming and tolerates a sample size that changes from subgroup to subgroup, because the control limits are recalculated for each point. An np chart plots the *count* nonconforming and requires a constant subgroup size, because a count is only comparable across subgroups when the denominator is fixed. That is why problem 1, with 40 cases sampled every week, permits both charts, and it is also why problem 5, where some months have fewer than ten patients, does not permit an np chart at all. The brief's instruction there — use 10, or use the average sample size — is a workaround for exactly this constraint and worth naming as one.

Problem 2 is the one that most rewards care, because it is a comparison and the two machines have very different inspection volumes. Machine A inspects around 483 units a month; Machine B around 149. Control limits on a p chart are a function of the subgroup size, so the smaller denominator produces wider limits, and a machine can look better behaved simply because its limits are more forgiving. The question asks whether either machine shows evidence of special cause variation, so the answer is about points relative to each machine's own limits and not about which machine has the lower defect rate. Machine A's May and October figures are the obvious candidates, and saying why they qualify — beyond a control limit, not merely higher than the others — is what demonstrates the concept.

Shewhart's distinction between common and special cause is the concept every one of these problems is testing, and it is worth stating in your own words rather than assuming it is obvious. Common cause variation is the noise inherent in the process as it is currently designed; it produces points that wander within the limits and it is reduced only by changing the process. Special cause variation is something that intruded — a new supplier, a broken instrument, an outbreak — and it produces signals. The practical consequence, and the reason this matters in a health services organisation, is that reacting to common cause variation as though it were special is a well-documented way of making a process worse, which is a stronger answer than "the chart shows the process is in control". Naming which of the five processes you would actually leave alone is a good way to show you mean it.

Problem 3 is the historically interesting one and it deserves a sentence of context in your interpretation. Semmelweis's maternal mortality data from 1846 to 1848 spans the period in which he introduced handwashing, so a p chart over the whole range is very unlikely to show a stable process — and that is the finding, not a failure of the analysis. The question asks whether the system was stable, and a chart with a visible step change answers it clearly. If you can, say roughly where the shift occurs and what it corresponds to, because a control chart that detects a known intervention is the clearest possible demonstration that the tool does what it claims. Treating the shift as an outlier to be excluded would be exactly the wrong instinct here. It is also worth saying that the chart is being used retrospectively here, to characterise a past series, rather than prospectively to monitor an ongoing one.

The mechanics are worth being deliberate about because the brief says show all work. For a p chart the centre line is the total nonconforming divided by the total inspected — not the average of the individual proportions, which differs whenever subgroup sizes vary. The limits sit three standard deviations either side, using the binomial standard error, and a lower limit that computes as negative is reported as zero because a proportion cannot be negative. For an np chart the centre line is the average count and the limits use the corresponding count-based standard error. Showing these calculations for at least one subgroup, rather than only pasting the SPSS output, is what "show all work" is asking for and it is quick to do. Doing it once and referring back to it for the other charts satisfies the requirement without repeating the arithmetic five times.

Two files are submitted, SPSS and Word, and they are graded together, so decide what each one carries. The SPSS file is the evidence that the analysis was run; the Word document is where the interpretation lives, and interpretation is where the marks concentrate. Paste each chart into the Word document beside its interpretation rather than leaving the reader to open the SPSS output alongside — five charts described in a document that contains none of them is a much harder document to mark. Label every chart with its problem number and its axis units, since a p chart and an np chart of the same data look similar at a glance and differ only in the scale on the vertical axis. Give each chart a title naming the process and the period, since problems 3, 4 and 5 all plot proportions over time and are otherwise hard to tell apart at a glance.

The page guidance is three pages for five problems, which is roughly half a page each and rules out long prose. Write each interpretation to a fixed shape: what the chart shows, whether the process is stable, how the centre line compares with the stated benchmark, and what you would investigate. That shape answers every part of every question asked here and keeps the whole thing inside the budget. Resist opening with a general account of statistical process control — the brief says to review this week's resources and mimic the development of the charts, which means the assessment is on execution and reading, not on whether you can define a control chart in an introduction nobody asked for. If something has to be cut, cut the description of what each chart looks like — the marker can see the chart — and keep the judgement about what it means.

Problem

The version that loses marks

The version that scores

All five

Stability reported as performance

Stability first, then centre line vs benchmark

1 — infections

One chart

Both p and np, since n is constant at 40

2 — machines

"Machine B is better"

Signals judged against each machine's own limits

2 — limits

Compared across machines

Wider limits explained by the smaller denominator

3 — Semmelweis

Shift treated as an outlier

Shift reported as the finding, with its date

4 — surgical

Chart only

Chart, plus what should be investigated

5 — readmission

np chart attempted

p chart, with the varying-n workaround named

Centre line

Mean of the proportions

Total nonconforming over total inspected

Lower limit

Reported as negative

Truncated at zero, and said so

Working

SPSS output pasted

At least one subgroup calculated by hand

Files

Charts only in SPSS

Charts in the Word document beside their interpretation

Length

An introduction to SPC

Half a page per problem, to a fixed shape

Likely learning objectives

Inferred from the brief — check these against your own rubric.

  • 01
    Distinguish process stability from process performance against a benchmark.
  • 02
    Choose between p and np charts on the basis of subgroup size.
  • 03
    Identify special cause variation against a chart's own control limits.
  • 04
    Calculate and defend control limits rather than only reading software output.
Assignment instructionsQuoted verbatim

Read the full question

Review every instruction before using the planning guidance that follows.

Assignment Attribute Control Charts Attribute Control Charts Due 10/6/2018 As a current or future health care administration leader, you will likely engage in creating and presenting attribute control charts for your health services organization. As you have examined in this course, the use of attribute control charts will depend on the specific processes in your health services organization that require monitoring and oversight. Apart from interpreting and understanding the results of control charts for ensuring that processes are in control, developing skills in creating attribute variable control charts is necessary for health care administration practice. For this Assignment, review the resources for this week that are specific to attribute control charts. You should focus on mimicking the development of p and np charts as demonstrated in the readings for this week. The (3– pages) · Using SPSS and Microsoft Word, complete problems 1 through 5 on pages 297–299 in the Ross textbook. Show all work. Submit both your SPSS and Word files for grading. PROBLEMS 1. A hospital is analyzing nosocomial infections and wants to reduce their infection rate below the national average of 2.0%. They have sampled 40 cases every week for the last 20 weeks. The data are shown below. Create p and np control charts. Interpret the graphs. How is the hospital performing in relation to its stated goal? 1 2 11 3 2 1 12 4 3 1 13 2 4 2 14 3 5 1 15 4 6 1 16 5 7 3 17 3 8 2 18 4 9 1 19 5 10 2 20 6 Attribute Control Charts Assignment 2. Walter Shewhart ([1931] 1980) presented the following data in his classic Economic Control of Quality of Manufactured Product. Create a p chart for each machine. Does either of the two machines show evidence of special cause variation? MACHINE A MACHINE B MACHINE B Month Defective Inspected Defective Inspected Assignment Attribute Control Charts Jan 4 527 Feb 5 610 Mar 5 428 Apr 2 400 May 15 498 Jun 3 500 Jul 3 395 Aug 2 393 Sep 3 625 Oct 13 465 Nov 5 446 Dec 3 510 Average 5.25 483.08 1 169 3 99 1 208 1 196 1 132 1 89 1 167 2 200 1 171 1 122 3 107 1 132 1.42 149.33 3. From January 1846 through December 1848 Semmelweis ([1860] 1983) recorded births and the number that resulted in the death of the mother at his hospital. The data is available in the Chapter07.xls file, in the Problem07–03 tab. Create a p chart to analyze performance. Interpret the chart. Was the system stable? Attribute Control Charts Assignment 4. Postsurgical infections have been reported to affect 2% to 5% of the 16 million patients who undergo surgery in U.S. hospitals. Infections increase the chance of complications and death. Antibiotics given one hour prior to surgery have been shown to reduce the probabil- ity of infection. The director of quality improvement has sampled 20 patients per week over the preceding 25 weeks. The data is available in the Chapter07.xls file in the Problem07–04 tab. The data collected records whether a patient contracted an infection after surgery. Create a p chart to analyze performance. Interpret the hospital’s performance based on your control chart and identify any issues that should be investigated. Assuming the aver- age rate of infection is 3.5%, is the hospital doing a good job? 5. Readmission rates within one year for congestive heart failure have been documented at 35%. A local heart program wants to assess its performance against this standard. The pro- gram has randomly selected ten patients per month over a 24-month period for review. The data is available in the Chapter07.xls file, in the Problem07–05 tab. Some of the patients were deleted from the sample due to death, relocation, or other reasons that preclude follow-up. Create a p chart. Is the process stable? How is the program performing relative to the documented standard? Since not all months have 10 observations, either use 10 as the sample size or use the average sample size to calculate the control limits.
Course-wide instructions that accompany this question

Important information for writing discussion questions and participation Hi Class, Please read through the following information on writing a Discussion question response and participation posts. Contact me if you have any questions. Important information on Writing a Discussion Question Your response needs to be a minimum of 150 words (not including your list of references) There needs to be at least TWO references with ONE being a peer reviewed professional journal article. Include in-text citations in your response Do not include quotes—instead summarize and paraphrase the information Follow APA-7th edition Points will be deducted if the above is not followed Participation –replies to your classmates or instructor A minimum of 6 responses per week, on at least 3 days of the week. Each response needs at least ONE reference with citations—best if it is a peer reviewed journal article Each response needs to be at least 75 words in length (does not include your list of references) Responses need to be substantive by bringing information to the discussion or further enhance the discussion. Responses of “I agree” or “great post” does not count for the word count. Follow APA 7th edition Points will be deducted if the above is not followed Remember to use and follow APA-7th edition for all weekly assignments, discussion questions, and participation points. Here are some helpful links Student paper example Citing Sources The Writing Center is a great resource Welcome to class Hello class and welcome to the class and I will be your instructor for this course. This is a -week course and requires a lot of time commitment, organization, and a high level of dedication. Please use the class syllabus to guide you through all the assignments required for the course. 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It is required that you watch this 32-minute video as the assignments from week 3 through 5 require that you follow the instructions to the letter to succeed. Failure to complete these assignments according to instructions might lead to a zero. After watching the video, please schedule a one-on-one with me to discuss your topic for your project by the second week of class. Use this link to schedule a 15-minute session. Please, call me at the time of your appointment on my number. Please note that I will NOT call you. Please, be advised I do NOT accept any assignments by email. If you are having technical issues with uploading an assignment, contact the technical department and inform me of the issue. If you have any issues that would prevent you from getting your assignments to me by the deadline, please inform me to request a possible extension. Note that working fulltime or overtime is no excuse for late assignments. 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A minimum of TWO references should be used for your initial post. For your response post, you do not need references as personal experiences would count as response posts. If you however cite anything from the literature for your response post, it is required that you cite your reference. You should include a minimum of THREE references for papers in this course. Please note that references should be no more than 5 years old except recommended as a resource for the class. Furthermore, for each discussion board question, you need ONE initial substantive response and TWO substantive responses to either your classmates or your instructor for a total of THREE responses. There are TWO discussion questions each week, hence, you need a total minimum of SIX discussion posts for each week. I usually post a discussion question each week. You could also respond to these as it would count towards your required SIX discussion posts for the week. I understand this is a lot of information to cover in 5 weeks, however, the Bible says in Philippians 4:13 that we can do all things through Christ that strengthens us. Even in times like this, we are encouraged by God’s word that we have that ability in us to succeed with His strength. I pray that each and every one of you receives strength for this course and life generally as we navigate through this pandemic that is shaking our world today. Relax and enjoy the course!

02

Five problems, ten outputs

  1. 01
    p and np control charts for problem 1.
  2. 02
    A p chart for each machine in problem 2.
  3. 03
    A p chart of the Semmelweis data for problem 3.
  4. 04
    A p chart of the postsurgical infection data for problem 4.
  5. 05
    A p chart of the readmission data for problem 5.
  6. 06
    An interpretation of each chart, addressing stability and the stated benchmark.
  7. 07
    Identification of issues to investigate in problem 4.
  8. 08
    Working shown for the control limit calculations.
  9. 09
    An SPSS file and a Word file, both submitted.
  10. 10
    Approximately three pages.
03

Working through the problem set

01

Problem 1: nosocomial infections

Build both charts and compare the centre line with the 2.0% national average.

02

Problem 2: Shewhart's machines

Chart each machine and identify special cause variation.

03

Problem 3: Semmelweis

Chart the maternal mortality data and assess stability.

04

Problems 4 and 5: infections and readmissions

Chart both, assess against the stated rates, and name what to investigate.

04

This week's readings first

Recommended databases

  • PubMed Central
  • Quality and safety in healthcare journals
  • The Ross textbook and this week's course resources

Search sequence

  1. 1.
    Work from this week's readings first, since the brief says to mimic the chart development demonstrated there and the marker will be looking for that method rather than a different one.
  2. 2.
    Find a methodological review of statistical process control in healthcare, so the stability-versus-performance distinction is supported by literature rather than asserted.
  3. 3.
    Look for guidance on choosing between attribute charts, which is what decides the p or np question in problems 1 and 5.
  4. 4.
    Check how published healthcare control chart studies handle varying subgroup sizes, because problem 5 forces that choice and a cited convention is stronger than an arbitrary one.
05

Control charts in health services

These are authoritative starting points, not a ready-made bibliography. A qualified reviewer must confirm that each source fits the assignment and supports the claim beside which it is cited.

Nothing here is cleared for citation until you have read it.

  1. 01

    Application of statistical process control in healthcare improvement: systematic review

    Quality and Safety in Health Care · 2007

    The standard review of how control charts are actually used in health services. Cite it for the common-versus-special-cause framing and for why reacting to common cause variation degrades a process.

  2. 02

    The Contribution of Variable Control Charts to Quality Improvement in Healthcare: A Literature Review

    Journal of Healthcare Leadership · 2021

    Covers variable charts, the counterpart to the attribute charts in this assignment. Useful for stating why these problems call for p and np rather than X-bar and R, which is a distinction worth making explicitly.

  3. 03

    Global contribution of statistical control charts to epidemiology monitoring: A 23-year analysis

    Medicine · 2024

    Shows the range of applications and conventions in published chart use, which helps when justifying the sample-size decision problem 5 forces on you.

  4. 04

    Cluster randomised evaluation of a training intervention to increase the use of statistical process control

    BMJ Quality & Safety · 2025

    Evidence about how well practitioners actually read these charts. Useful in an interpretation that wants to say why the stability-performance distinction is worth labouring rather than assuming.

06

Before submitting both files

Common mistakes

  • Answering "is the hospital doing a good job?" with the chart's stability verdict.
  • Attempting an np chart where the subgroup size varies.
  • Using a p chart where the brief asks for both p and np.
  • Comparing the two machines' defect rates instead of their signals.
  • Explaining Machine B's wider limits as better performance rather than a smaller denominator.
  • Excluding the Semmelweis shift as an outlier instead of reporting it as the finding.
  • Calculating the centre line as the average of the subgroup proportions.
  • Reporting a negative lower control limit rather than truncating at zero.
  • Pasting SPSS output without showing any calculation.
  • Leaving the charts in the SPSS file and describing them in the Word document.
  • Failing to label which chart belongs to which problem.
  • Spending the page budget on a general introduction to statistical process control.
  • Omitting the investigation question in problem 4.

Submission checklist

  • Every interpretation separates stability from performance against the benchmark.
  • Problem 1 has both a p and an np chart.
  • Problem 2 has one chart per machine, with signals identified against each chart's limits.
  • The effect of differing inspection volumes on limit width is explained.
  • The Semmelweis chart's instability is reported as the result.
  • Problem 4 names specific issues to investigate.
  • Problem 5 states which sample size convention was used for the limits.
  • Centre lines are computed from totals, not from averaged proportions.
  • Any negative lower limit is truncated at zero and the truncation is noted.
  • Working is shown for at least one subgroup's limits.
  • All charts appear in the Word document, labelled by problem.
  • Both the SPSS and Word files are submitted.

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