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Assignment questions
NursingCourseworkChange management

BSN-FP4012 Assessment 2 guide: 3 response plan outlines

Three separate 1-2 page Response Plan outlines — one for each of three chosen intervention scenarios — each organized under Change Theory, Strategies and Rationale, Expected Outcome, and Professional Standards, and each labeled by its scenario.

Editorial process

Last reviewed · August 11, 2026

01

Why three distinct plans beat one plan copied three times

The deliverable count is the first thing to get right: this is not one paper but three separate Response Plans, each a 1-2 page outline for a different intervention scenario chosen from the five linked in the course's Required Resources, each labeled in the prescribed form ('Response Plan for School Nurse'). The scenario choice is strategic, because the four required subheadings must work three times without repeating themselves: pick three scenarios different enough — say a staffing conflict, a practice change, and an interpersonal escalation — that the change-theory elements, leadership styles and success measures genuinely differ across plans. Three near-identical plans with the scenario names swapped is the submission shape this assessment is designed to expose, since the whole premise of the workshop scenario is rehearsing distinct responses to distinct problems before the pressure of a real unit makes rehearsal impossible.

The Change Theory subheading wants application, not homage: explain the theory's concepts briefly, then identify which elements fit this scenario — for a Lewin-style framing, what is being unfrozen, what the moving phase looks like against this scenario's resistance, and what refreezing would mean for this unit — and answer the brief's own probe about using the theory to deal with conflict. Strategies and Rationale is a choice with a defense: name the leadership style you would employ for this problem and give the rationale, which means saying why this style beats the obvious alternative for this scenario's dynamics, then list the concrete interventions. Expected Outcome is the subheading rushed outlines flatten — it asks for measurement, so name the indicator (retention on the unit, incident reports, satisfaction scores, meeting-attendance or compliance rates), and answer the what-might-go-wrong probe with a contingency, not a reassurance.

Professional Standards closes each plan by grounding the response in what professional and legal standards require of a nurse leader making these decisions — scope-of-practice boundaries, documentation duties, chain-of-command obligations — which is also the section that keeps the three plans from being pure management exercises. Remember the outline format: these are structured outlines, not essays, so write in labeled points under the four subheadings with enough sentence-level substance that each point is an actual decision. This is day two of the same HR workshop as Assessment 1, and the continuity is usable — the leadership style you claimed there can be the one you deploy here, with the response plans showing it adapting across situations. APA formatting still applies to the sources you cite for change theory and standards, and written communication is separately graded, so proof the outlines as carefully as prose.

Likely learning objectives

Inferred from the brief — check these against your own rubric.

  • 01
    Select three intervention scenarios different enough to demand genuinely different response plans.
  • 02
    Apply change theory's elements to a specific scenario, including its use as a conflict-management tool.
  • 03
    Choose and defend a leadership style per scenario, with interventions the style actually generates.
  • 04
    Define measurable success indicators and a what-goes-wrong contingency for each plan.
  • 05
    Ground every plan in professional and legal standards for nurse-leader decision-making.
Assignment instructionsQuoted verbatim

Read the full question

Review every instruction before using the planning guidance that follows.

Create 1–2 page outlines of your response plan for three intervention scenarios. Nurse leaders need to quickly identify a strategy for evaluating a nursing leadership problem and the dynamics related to the problem, in order to orchestrate intervention efforts and put together a plan of action that leads to stakeholder cooperation. By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: Competency 1: Integrate key nursing leadership, management, and communication concepts into collaborative practice situations. Explain concepts of change theory and how it can be used as a tool to manage situations. Describe an effective leadership style to address a problem. Competency 2: Explain the accountability of the nurse leader for decisions that affect health care delivery and patient outcomes. Describe how outcomes or success of the style selected for each situation could be measured. Competency 4: Apply professional standards of moral, ethical, and legal conduct in professional practice. Explain how professional and legal standards guide the effective nurse leader when making decisions. Competency 5: Communicate in manner that is consistent with the expectations of a nursing professional. Write content clearly and logically, with correct use of grammar, punctuation, mechanics, and current APA style. Reference Kelly, P., & Tazbir, J. (2014). Essentials of nursing leadership and management (3rd ed.). Clifton Park, NY: Delmar. Competency Map CHECK YOUR PROGRESS Use this online tool to track your performance and progress through your course. Toggle Drawer Context Nurses may employ multiple leadership styles. When thinking about an appropriate leadership style, take into consideration the personal style, the situation being addressed, the environment in which the situation is taking place, and the other people who may be involved. Anticipating potential situations you are likely to encounter in your professional life, as well as devising an effective strategy in advance to handle them, can reduce stress and promote confidence on the job. Toggle Drawer Questions to Consider To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. What strategies could you use for handling conflict with staff, patients, or patients’ family members? What factors should you consider when determining an intervention? What factors should you consider when selecting a leadership style in response to a problem or situation? Toggle Drawer Resources Required Resources The following resources are required to complete the assessment. Capella Resources Click the link provided to view the following resource: Intervention Scenarios. APA Paper Template. APA Paper Tutorial. SHOW LESS Suggested Resources The following optional resources are provided to support you in completing each assessment. They provide helpful information about the topics in this unit. For additional resources, refer to the Research Resources and Supplemental Resources in the left navigation menu of your courseroom. Capella Multimedia Click the links provided below to view the following multimedia pieces: Riverbend City: Getting Started Mission | Transcript. This Riverbend City interactive media activity explains how to navigate a series of nursing simulations. Each time you are in a Riverbend City scenario, you are on a mission. A mission is a group of scenes that relate to a particular scenario. Riverbend City: Employee Motivation Mission | Transcript. Library Resources The following resources are provided for you in the Capella University Library and are linked directly in this course. These articles contain content relevant to the topics and assessments that are the focus of this unit. Lartey, S., Cummings, G., & Profetto-McGrath, J. (2014). Interventions that promote retention of experienced registered nurses in health care settings: A systematic review. Journal of Nursing Management, 22(8), 1027–1041. Müller, C., Plewnia, A., Becker, S., Rundel, M., Zimmermann, L., & Körner, M. (2015). Expectations and requests regarding team training interventions to promote interdisciplinary collaboration in medical rehabilitation–A qualitative study. BMC Medical Education, 15(135), 1–16. Eubank, D. (2012). [Review of the book Leading change in healthcare: Transforming organizations using complexity, positive psychology and relationship-centered care, edited by A. L. Suchman, D. J. Sluyter, & P. R. Williamson]. Families, Systems & Health, 30(4), 352–353. Hickey, M., Kritek, P. B. (2012). Change leadership in nursing: How change occurs in a complex hospital system. New York: Springer. Grol, R., Wensing, M., Eccles, M., & Davis, D. (Eds.). (2013). Improving patient care: The implementation of change in health care (2nd ed.). Hoboken, NJ: John Wiley && Sons. Pilon, B. A., Ketel, C., Davidson, H. A., Gentry, C. K., Crutcher, T. D., Scott, A. W., . . . Rosenbloom, S. T. (2015). Evidence-guided integration of interprofessional collaborative practice into nurse managed health centers. Journal of Professional Nursing, 31(4), 340–350. Disch, J. (2013). Interprofessional education and collaborative practice. Nursing Outlook, 61(1), 3–4. Course Library Guide A Capella University library guide has been created specifically for your use in this course. You are encouraged to refer to the resources in the BSN-FP4012 – Nursing Leadership and Management Library Guide to help direct your research. Internet Resources Access the following resource by clicking the link provided. Please note that URLs change frequently. Permission for the following link has been either granted or deemed appropriate for educational use at the time of course publication. American Nurses Association (ANA). (2015). Code of ethics for nurses. Retrieved from https://www.nursingworld.org/practice-policy/nursing-excellence/ethics/ Change Theory | Transcript. Retrieved from NCSBN: National Council of State Boards of Nursing. (n.d.). Retrieved from https://www.ncsbn.org/index.htm American Association of Colleges of Nursing. (2011). Core competencies for interprofessional collaborative practice. Retrieved from http://www.aacn.nche.edu/education-resources/IPECReport.pdf Bookstore Resources The resource listed below is relevant to the topics and assessments in this course. Unless noted otherwise, this material is available for purchase from the Capella University Bookstore. When searching the bookstore, be sure to look for the Course ID with the specific –FP (FlexPath) course designation. Kelly, P., & Tazbir, J. (2014). Essentials of nursing leadership and management (3rd ed.). Clifton Park, NY: Delmar. Chapter 4. Chapter 6. Chapters 14–15. Assessment Instructions Preparation Use the Capella library and the Internet to research change theory, leadership, and communication strategies. Use the Suggested Resources to research leadership and communication concepts and change theory. The challenge in this assessment is to create a response plan for several intervention scenarios. There are three deliverables required for this assessment. Rationale for this assessment: Nurse leaders solve problems or resolve conflict on a daily basis. Understanding how change theory can be applied to a situation and examining various types of interventions in advance can relieve pressure on the nurse leader and improve the workplace environment and outcomes. Rehearsing potential interventions provides a mental toolkit on which to rely during stressful times. Your management training workshop continues: The second day of HR’s Nursing Leadership Workshop is designed to help you identify and practice effective responses and interventions to common problems and situations. Participants are presented with three scenarios and must create a response plan for each scenario, in the form of a 1–2 page outline. Deliverables: Submit three Response Plans to complete this assessment. Choose 3 of the 5 Intervention Scenarios linked in the Required Resources for this assessment. For each scenario you choose, develop a separate Response Plan in the form of a 1–2 page outline. Label each outline using the example below: Example: Response Plan for School Nurse. Instructions Analyze each Intervention Scenario and describe the leadership, communication, and management strategies you believe would be most effective for each situation. Use the following subheadings to organize your Response Plan outline for each situation. Change Theory: Explain concepts of change theory and how it can be used as a tool to manage situations. Identify elements of change theory that fit best with the scenario. How can you use change theory to deal with conflict? Strategies and Rationale: Describe an effective leadership style you would employ to address a problem. Explain the rationale for choosing a leadership strategy to solve a problem. Identify interventions to address the problem. Expected Outcome: Describe how outcomes or success of the style selected for each situation could be measured. Describe how you could determine improved outcomes or measure success of the leadership style selected for each situation. What might go wrong and how would you deal with that? Professional Standards: Explain how professional and legal standards guide the effective nurse leader when making decisions. Additional Requirements Written communication: Written communication should be free of errors that detract from the overall message. APA formatting: Resources and in-text citations should be formatted according to current APA style and formatting. Length: Each outline should be 1–2 pages double-spaced. Font and font size: Times New Roman, 12 point. Number of resources: Use a minimum of three peer-reviewed resources.
02

Turn the brief into deliverables

  1. 01
    Three separate Response Plans, one per chosen scenario, submitted together.
  2. 02
    Each plan a 1-2 page outline labeled in the prescribed form (e.g., 'Response Plan for School Nurse').
  3. 03
    Each plan organized under the four subheadings: Change Theory, Strategies and Rationale, Expected Outcome, Professional Standards.
  4. 04
    APA-formatted citations for change theory and standards sources; error-free written communication.
03

How do the four subheadings run inside each Response Plan?

01

Choose scenarios for spread

Pick three of the five scenarios to maximize difference — a conflict, a change, an escalation — so each plan's theory elements, style and measures are forced to differ.

02

Change Theory, applied per scenario

In each plan, explain the theory's concepts briefly and identify the elements that fit this scenario — what unfreezes, what moves, what refreezes — plus its use against this scenario's conflict.

03

Strategies and Rationale

Name the leadership style for this problem, defend it against the plausible alternative, and list the interventions it generates for this scenario.

04

Expected Outcome, measured

State how success of the chosen style would be measured for this scenario — the named indicator and timeframe — and what might go wrong with the contingency response.

05

Professional Standards

Close each plan with the professional and legal standards guiding the nurse leader's decisions here — scope, documentation, chain of command.

04

Where do change theory and conflict competencies get sourced?

Recommended databases

  • Capella library (course scenarios and linked articles)
  • NCBI Bookshelf / StatPearls
  • PMC

Search sequence

  1. 1.
    Read all five linked scenarios before choosing three; select for maximum spread of problem types.
  2. 2.
    Read the change-management overview so each plan can name the theory elements that fit its scenario.
  3. 3.
    Pull a conflict-management competency source for the scenarios that center on conflict.
  4. 4.
    Check the scope-and-standards reference so each Professional Standards section cites something concrete.
05

Reference shortlist

These are authoritative starting points, not a ready-made bibliography. A qualified reviewer must confirm that each source fits the assignment and supports the claim beside which it is cited.

Nothing here is cleared for citation until you have read it.

  1. 01

    Change Management In Health Care

    StatPearls, NCBI Bookshelf · 2023

    The change-theory concepts each plan must apply — the models, their elements, and how they are used in health care settings, in citable form for the Change Theory subheading.

  2. 02

    Conflict management as a nurse's competency in the surgical ward

    PMC / National Library of Medicine · 2025

    Peer-reviewed grounding for the conflict-centered plans: conflict management framed as a nursing competency, which supports both the theory-to-conflict probe and the strategy rationale.

  3. 03

    Nursing Scope and Standards of Practice

    American Nurses Association · 2024

    The professional-standards anchor for each plan's closing subheading — what scope and standards actually require of a nurse leader's decisions.

06

Review before submission

Common mistakes

  • Writing one plan three times with scenario names swapped — the assessment's premise is distinct responses to distinct problems.
  • Explaining change theory in the abstract without identifying which elements fit this scenario, which is the brief's explicit probe.
  • Naming a leadership style without the rationale — the subheading is Strategies and Rationale, and the rationale is the graded half.
  • Describing outcomes without a measurement: 'improved morale' is not an indicator; retention, incident rates and scores are.
  • Skipping the what-might-go-wrong probe, which is the contingency-thinking the workshop scenario exists to rehearse.
  • Writing essays instead of outlines — the format is prescribed, and 1-2 pages per plan enforces it.

Submission checklist

  • Three scenarios chosen from the five linked, and three separate labeled plans submitted.
  • All four subheadings present in every plan.
  • Change-theory elements matched to each scenario, with the conflict application answered.
  • Each leadership style defended against an alternative, with named interventions.
  • Each plan has a measurable success indicator and a contingency.
  • Professional and legal standards grounding in every plan; APA citations included.

Use this guide to plan and review your own work. Follow your institution's rules and read our academic-integrity policy.

Written by

Aaron Bishop

MA, Education

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Aaron leads the EssayCrackers editorial desk. He works on how assignment briefs are read — what a rubric is actually asking for, and where students most often answer a different question than the one set.

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Dr. Nathan Cole

PhD, Rhetoric & Composition

Argumentation and thesis development

Nathan teaches first-year composition and directs a university writing center. He reviews EssayCrackers guides for argumentative soundness and citation accuracy.

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