COM 1100 Unit 3 discussion: solving a problem online
A COM 1100 Unit 3 discussion post: choose one of personal development, do-it-yourself, entertainment or travel, or workplace and job hunting, then identify a problem you actually faced and explain how you solved it using resources available on the internet.
Editorial process
Last reviewed · August 12, 2026
Why does this post need an outcome?
The prompt asks for a problem you faced and how you were able to solve it, which makes this a narrative with a result in it rather than an opinion piece about the internet. Two things follow. First, the problem has to be real and specific: the tap in the bathroom dripped, I needed to get from the airport to the hotel after midnight, I had to learn what a competency-based interview was before Thursday. A general statement that the internet helps people solve problems is not an answer to this prompt. Second, there has to be an outcome — it worked, it half worked, or it did not and here is what you did instead. Posts that stop at I searched online and found some information have skipped the part the question is actually asking about, which is the solving, and a marker reading quickly will notice that the verb in the prompt has no answer under it.
The part worth spending your words on is the middle: how you searched and how you decided what to trust. That is what makes this a digital proficiency exercise rather than an anecdote. Say what you typed, since a first search rarely works and the rephrasing is the skill. Say what kind of source you ended up using — a manufacturer's manual, a video walkthrough, a forum thread, an official site — and why you believed it. Say whether you cross-checked, and what would have happened if you had trusted the first result. If two sources disagreed, that is the best material in the post, because deciding between them is precisely the judgement the course is trying to build. Say how you broke the tie: the date on the page, the author's credentials, whether the site was selling something, or whether a third source agreed.
Keep it to one topic and one problem, since the prompt says choose one of the topics below and identify a problem. Four short paragraphs will do: the problem, the search, the decision about what to trust, and the outcome with what you would do differently. Close with something a classmate can respond to rather than a summary, because the response guidelines ask them to compare their experiences with yours and that is easier when you have named a method rather than a website. When you reply to someone else, make the comparison explicit — you used a video where I used written instructions, and here is why that difference mattered — since agreement on its own does not meet the requirement. One well-aimed sentence of comparison earns the participation mark more reliably than three paragraphs of praise, and it takes less time to write.
Likely learning objectives
Inferred from the brief — check these against your own rubric.
- 01Choose a specific, real problem rather than a general observation.
- 02Describe the search process including the rephrasing that made it work.
- 03Explain how you judged a source's reliability.
- 04Report an outcome, including partial or failed ones.
- 05Write a reply that makes an explicit comparison.
Read the full question
Review every instruction before using the planning guidance that follows.
Turn the brief into deliverables
- 01One topic chosen from the four listed.
- 02A specific problem you faced.
- 03An explanation of how internet resources were used to solve it.
- 04A reply to at least one other learner.
What part of the story carries the marks?
The problem
What went wrong, when, and why you could not simply ask someone.
The search
What you typed first, why it failed, and how you rephrased it.
Judging the source
The type of source used, why you believed it, and whether you cross-checked.
The outcome
Whether it worked, what it cost you, and what you would do differently.
Reference shortlist
These are authoritative starting points, not a ready-made bibliography. A qualified reviewer must confirm that each source fits the assignment and supports the claim beside which it is cited.
Nothing here is cleared for citation until you have read it.
- 01
LearnFree | Free Online Courses and Practical Skills
Goodwill Community Foundation · 2024
Search skills and source evaluation tutorials, for describing the search step in the right vocabulary.
- 02
Online Privacy and Security
Federal Trade Commission · 2024
Recognising unreliable or predatory sites, which matters if your problem involved buying or booking anything.
- 03
O*NET OnLine
U.S. Department of Labor · 2024
An example of an authoritative source if your chosen topic is workplace or job hunting.
Review before submission
Common mistakes
- Writing about the usefulness of the internet in general.
- Naming a problem with no outcome attached.
- Skipping the search process, which is where the digital skill lives.
- Saying you found information without saying why you trusted it.
- Covering more than one topic when the prompt says choose one.
- Replying with agreement rather than a similarity or difference.
Submission checklist
- One topic and one problem, both specific.
- The actual search terms or the rephrasing described.
- The type of source named and the reason for trusting it.
- A stated outcome, honest about partial success.
- One thing you would do differently next time.
- A reply making an explicit comparison.
Use this guide to plan and review your own work. Follow your institution's rules and read our academic-integrity policy.

Written by
Aaron Bishop
MA, Education
assignment interpretation and research-methods coaching across disciplines
Aaron leads the EssayCrackers editorial desk. He works on how assignment briefs are read — what a rubric is actually asking for, and where students most often answer a different question than the one set.

Reviewed by
Dr. Nathan Cole
PhD, Rhetoric & Composition
Argumentation and thesis development
Nathan teaches first-year composition and directs a university writing center. He reviews EssayCrackers guides for argumentative soundness and citation accuracy.