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Assignment questions
Information TechnologyDiscussion postProblem solving

COM 1100 Unit 3 discussion: solving a problem online

A COM 1100 Unit 3 discussion post: choose one of personal development, do-it-yourself, entertainment or travel, or workplace and job hunting, then identify a problem you actually faced and explain how you solved it using resources available on the internet.

Editorial process

Last reviewed · August 12, 2026

01

Why does this post need an outcome?

The prompt asks for a problem you faced and how you were able to solve it, which makes this a narrative with a result in it rather than an opinion piece about the internet. Two things follow. First, the problem has to be real and specific: the tap in the bathroom dripped, I needed to get from the airport to the hotel after midnight, I had to learn what a competency-based interview was before Thursday. A general statement that the internet helps people solve problems is not an answer to this prompt. Second, there has to be an outcome — it worked, it half worked, or it did not and here is what you did instead. Posts that stop at I searched online and found some information have skipped the part the question is actually asking about, which is the solving, and a marker reading quickly will notice that the verb in the prompt has no answer under it.

The part worth spending your words on is the middle: how you searched and how you decided what to trust. That is what makes this a digital proficiency exercise rather than an anecdote. Say what you typed, since a first search rarely works and the rephrasing is the skill. Say what kind of source you ended up using — a manufacturer's manual, a video walkthrough, a forum thread, an official site — and why you believed it. Say whether you cross-checked, and what would have happened if you had trusted the first result. If two sources disagreed, that is the best material in the post, because deciding between them is precisely the judgement the course is trying to build. Say how you broke the tie: the date on the page, the author's credentials, whether the site was selling something, or whether a third source agreed.

Keep it to one topic and one problem, since the prompt says choose one of the topics below and identify a problem. Four short paragraphs will do: the problem, the search, the decision about what to trust, and the outcome with what you would do differently. Close with something a classmate can respond to rather than a summary, because the response guidelines ask them to compare their experiences with yours and that is easier when you have named a method rather than a website. When you reply to someone else, make the comparison explicit — you used a video where I used written instructions, and here is why that difference mattered — since agreement on its own does not meet the requirement. One well-aimed sentence of comparison earns the participation mark more reliably than three paragraphs of praise, and it takes less time to write.

Likely learning objectives

Inferred from the brief — check these against your own rubric.

  • 01
    Choose a specific, real problem rather than a general observation.
  • 02
    Describe the search process including the rephrasing that made it work.
  • 03
    Explain how you judged a source's reliability.
  • 04
    Report an outcome, including partial or failed ones.
  • 05
    Write a reply that makes an explicit comparison.
Assignment instructionsQuoted verbatim

Read the full question

Review every instruction before using the planning guidance that follows.

Write Your Discussion Post Want to know what movies are showing? Need to find a new place to eat? Kids need help with a school project? Have to fix that leaky faucet yourself? The Internet—with its unlimited answers—has made it far easier to solve problems of all types, big and small. For this discussion, choose one of the topics below: Personal development and improvement. Do-it-yourself. Entertainment or travel. Workplace or job hunting. For your chosen topic, identify a problem you faced and explain how you were able to solve it using resources available on the Internet. Response Guidelines Respond to at least one other learner and share how your experiences with technology are similar to or different from their experiences.
02

Turn the brief into deliverables

  1. 01
    One topic chosen from the four listed.
  2. 02
    A specific problem you faced.
  3. 03
    An explanation of how internet resources were used to solve it.
  4. 04
    A reply to at least one other learner.
03

What part of the story carries the marks?

01

The problem

What went wrong, when, and why you could not simply ask someone.

02

The search

What you typed first, why it failed, and how you rephrased it.

03

Judging the source

The type of source used, why you believed it, and whether you cross-checked.

04

The outcome

Whether it worked, what it cost you, and what you would do differently.

04

Reference shortlist

These are authoritative starting points, not a ready-made bibliography. A qualified reviewer must confirm that each source fits the assignment and supports the claim beside which it is cited.

Nothing here is cleared for citation until you have read it.

  1. 01

    LearnFree | Free Online Courses and Practical Skills

    Goodwill Community Foundation · 2024

    Search skills and source evaluation tutorials, for describing the search step in the right vocabulary.

  2. 02

    Online Privacy and Security

    Federal Trade Commission · 2024

    Recognising unreliable or predatory sites, which matters if your problem involved buying or booking anything.

  3. 03

    O*NET OnLine

    U.S. Department of Labor · 2024

    An example of an authoritative source if your chosen topic is workplace or job hunting.

05

Review before submission

Common mistakes

  • Writing about the usefulness of the internet in general.
  • Naming a problem with no outcome attached.
  • Skipping the search process, which is where the digital skill lives.
  • Saying you found information without saying why you trusted it.
  • Covering more than one topic when the prompt says choose one.
  • Replying with agreement rather than a similarity or difference.

Submission checklist

  • One topic and one problem, both specific.
  • The actual search terms or the rephrasing described.
  • The type of source named and the reason for trusting it.
  • A stated outcome, honest about partial success.
  • One thing you would do differently next time.
  • A reply making an explicit comparison.

Use this guide to plan and review your own work. Follow your institution's rules and read our academic-integrity policy.

Written by

Aaron Bishop

MA, Education

assignment interpretation and research-methods coaching across disciplines

Aaron leads the EssayCrackers editorial desk. He works on how assignment briefs are read — what a rubric is actually asking for, and where students most often answer a different question than the one set.

Reviewed by

Dr. Nathan Cole

PhD, Rhetoric & Composition

Argumentation and thesis development

Nathan teaches first-year composition and directs a university writing center. He reviews EssayCrackers guides for argumentative soundness and citation accuracy.

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