Communication technologies and care coordination
The last sentence carries the requirement: be sure to discuss a specific communication technology. A post about health IT in general has not met it, however well argued.
Editorial process
Last reviewed · August 15, 2026
Name one technology, then show it coordinating care
The instruction to discuss a specific communication technology is the whole difference between a passing post and a strong one, and it appears in the prompt's final sentence where it is easy to skim past. Naming a tool forces everything else to become concrete: who uses it, when in the workflow, what it replaced, and what changed as a result. Good candidates are secure clinical messaging on shared devices, closed-loop escalation systems, virtual multidisciplinary team meetings for complex discharges, shared care plans visible across settings, and structured handoff tools embedded in the record. Avoid naming the electronic record itself, since it is the substrate rather than a communication technology, and a post that treats it as one usually ends up describing documentation instead of coordination. The record is where information is stored; a communication technology is how it reaches the person who needs to act on it.
Build the argument on the safety evidence rather than on convenience, because that is what elevates the claim. Communication failure appears consistently among the leading contributing factors in sentinel event analyses, which means coordination is a patient safety intervention rather than an efficiency one — and that framing is available to cite. Then trace your chosen technology through an actual sequence: a nurse identifies a deteriorating patient, escalates through the tool, the response is timestamped and visible, and the loop closes rather than depending on someone being found. Naming what is measured — time to response, escalation completion, readmission after a coordinated discharge — gives the post something checkable. Finish with a real limitation, because these tools also fragment attention, and a technology that adds a channel without removing one has increased the interruption burden rather than reduced it, which is a cost worth naming even in a post arguing for the technology.
Likely learning objectives
Inferred from the brief — check these against your own rubric.
- 01Distinguish a communication technology from the documentation system it sits on.
- 02Connect interprofessional coordination to patient safety evidence rather than to efficiency.
- 03Identify what a coordination technology measurably changes, and what it costs.
Read the full question
Review every instruction before using the planning guidance that follows.
Turn the brief into deliverables
- 01An initial post naming one specific communication technology.
- 02A worked sequence showing the technology coordinating care between professions.
- 03A named outcome measure.
- 04At least one scholarly or national source in APA format.
From the safety evidence to a specific tool
Frame coordination as safety
Establish that communication failure is a documented contributor to serious harm.
Name the technology
Choose one specific tool and describe who uses it and where it sits in the workflow.
Trace a sequence
Follow one clinical situation through the tool across at least two professions.
Name what improves and how it is measured
State the outcome and the metric that would demonstrate it.
State a limitation
Acknowledge interruption burden or a channel added without one removed.
Sentinel event data and interoperability standards
Recommended databases
- The Joint Commission sentinel event resources
- Office of the National Coordinator for Health IT
- PubMed Central
- Agency for Healthcare Research and Quality TeamSTEPPS
- CINAHL
Search sequence
- 1.Start with sentinel event data for the safety framing; it is the strongest available warrant for the argument.
- 2.Search for evaluations of your chosen tool specifically rather than for care coordination in general.
- 3.Look for a study reporting a time-based measure, which makes the outcome section concrete.
- 4.Check the alert and interruption literature so the limitation is evidenced rather than speculative.
Reference shortlist
These are authoritative starting points, not a ready-made bibliography. A qualified reviewer must confirm that each source fits the assignment and supports the claim beside which it is cited.
Nothing here is cleared for citation until you have read it.
- 01
Sentinel Event Data
The Joint Commission · 2024
The national data showing communication among the leading contributing factors in sentinel events, which is the evidence that turns a claim about coordination into a safety argument.
- 02
Interoperability
Office of the National Coordinator for Health Information Technology · 2024
Defines the standards that let a message actually reach another team, which is what separates a communication technology from a private channel.
- 03
The association between perceived electronic health record usability and professional burnout among US nurses
Journal of the American Medical Informatics Association, 28(8), 1632-1641 · 2021
Measured evidence for the interruption and interface burden that the limitation section should acknowledge.
- 04
Hospitals' adoption of intra-system information exchange is negatively associated with inter-system information exchange
Journal of the American Medical Informatics Association · 2018
Evidence that improving communication inside one organisation can worsen it across organisations, a useful complication for the coordination claim.
Review before submission
Common mistakes
- Writing about health information technology in general and never naming a tool.
- Treating the electronic health record itself as the communication technology.
- Arguing from convenience when safety evidence is available.
- Ignoring the interruption and alert burden these tools add.
Submission checklist
- Is one specific technology named, as the prompt requires?
- Does the post follow a sequence between at least two professions?
- Is there a measurable outcome attached?
- Have you acknowledged a genuine limitation?
Use this guide to plan and review your own work. Follow your institution's rules and read our academic-integrity policy.

Written by
Aaron Bishop
MA, Education
assignment interpretation and research-methods coaching across disciplines
Aaron leads the EssayCrackers editorial desk. He works on how assignment briefs are read — what a rubric is actually asking for, and where students most often answer a different question than the one set.

Reviewed by
Dr. Nathan Cole
PhD, Rhetoric & Composition
Argumentation and thesis development
Nathan teaches first-year composition and directs a university writing center. He reviews EssayCrackers guides for argumentative soundness and citation accuracy.