Informatics Solution Proposal Letter Assignment Guide
It is a request for permission, not a proposal — so the persuasion is that the problem is real, and the solution stays out of the letter.
Editorial process
Last reviewed · August 9, 2026
Permission first, proposal later
This week's deliverable is not the proposal — it is a letter asking for **permission** to write one. That distinction decides everything about the tone and the content. You are informing an administrator of a problem, saying why it matters, and requesting authorisation to develop a solution. You are not pitching a product, and a letter that arrives at a named system and a cost estimate has skipped the step the assignment is actually setting. The persuasion you need is that the problem is real and worth someone's time, not that your answer is right. Keeping the solution out is also strategically correct in a real workplace, since an administrator asked to approve an investigation is being asked for much less than one asked to approve a purchase. It also keeps the letter honest, since at this stage you have not reviewed the products and a recommendation made before that review would be one the rest of the project has to defend rather than reach.
Choosing the issue is the decision that makes the rest of the project workable, because this letter opens a four-week sequence and you will live with the choice. The brief allows a clinical or an administrative issue, so the field is wide, but three properties make an issue tractable: it is specific enough to describe in a sentence, it produces some evidence of harm or waste that you can point to, and it is plausibly addressable by an informatics or technology solution rather than by staffing or training alone. Missed handoff information, duplicated data entry, scheduling failures, medication reconciliation gaps and unreadable documentation all qualify. Test the choice by asking whether a technology solution would actually fix it, because a problem whose real cause is workload will not be solved by software and the later weeks will expose that.
Three hundred and fifty words is short enough that structure matters more than prose. A working shape is: one paragraph stating the problem concretely, one giving the evidence that it is a concern — frequency, consequence, who is affected — one connecting it to something the administrator already cares about, and one making the specific request. The third of those is the one students omit and it is what turns a complaint into a business case: patient safety incidents, regulatory compliance, staff time, throughput, or documentation quality are the currencies an administrator works in. Make the request itself explicit and bounded — permission to investigate and propose, by a stated point — because a letter that ends by hoping the recipient will consider the matter has not asked for anything. Name who is affected as well as what happens, because a problem attached to a specific group of staff or patients is harder to defer than one described as affecting the department.
The three peer-reviewed sources are unusual in a letter and they change how it is written. In workplace correspondence you cannot pause for a literature review, so the evidence has to do its work inside the sentences: a claim that the problem is widespread supported by a study, a claim about the scale of its consequences supported by another, and a claim that informatics solutions of this kind have been effective elsewhere supported by a third. That last one is important — it justifies the request without proposing a specific system. Choose sources that describe settings resembling yours, since an administrator's first objection to any cited evidence is that it came from somewhere unlike here. Introduce each source in the sentence rather than dropping a citation at the end, since a letter reads badly when the evidence appears only as parentheses.
The formatting instruction is specific and easy to get wrong: APA guidelines for **formal business correspondence**, which is a different layout from an APA paper. That means a business letter or memo format — sender and recipient details, date, salutation, a subject line for a memo, block paragraphs, a professional closing — with APA citation conventions used inside the text and a reference page attached. Students routinely submit an APA-formatted essay with a salutation on top, which satisfies neither. Address it to a real role rather than to a generic title, since a letter to *the Chief Nursing Officer* reads as considered and one to *To Whom It May Concern* reads as a template. Keep the letter to a single page, since business correspondence that runs to two is read as a report and the three hundred and fifty words fit comfortably on one.
Two things about the wider project are worth acting on now. This is week two of a four-week sequence and each week builds on the last, so the issue you name here is the issue you will research, design a solution for and evaluate. Choosing something you have genuine access to information about will save considerable difficulty in weeks three to five. And keep the sources you find now, since the same evidence base will support the proposal itself. Write down what you would need to know to design the solution as you draft the letter, because that list is effectively the plan for the next week's work and it costs nothing to capture while the problem is fresh. Note where the data would come from too, because an administrator who agrees the problem is real will ask what you need access to, and having an answer ready shortens the approval.
Element | The version that loses marks | The version that scores |
|---|---|---|
Purpose | A proposal for a solution | A request for permission to propose one |
Naming a system | A specific product recommended | The problem described, the answer left open |
Issue choice | Broad and unevidenced | Specific, evidenced, and technology-addressable |
Testing the choice | Assumed fixable | Checked against causes software cannot fix |
Structure | Continuous prose | Problem, evidence, stakes, request |
The stakes paragraph | Omitted | Safety, compliance, time or throughput named |
The request | Hopes for consideration | Explicit, bounded and dated |
Sources | Appended as a bibliography | Working inside the sentences |
Setting | Evidence from anywhere | Studies in settings resembling yours |
Format | An APA essay with a salutation | Business correspondence with APA citation |
Likely learning objectives
Inferred from the brief — check these against your own rubric.
- 01Write a request for authorisation rather than a solution pitch.
- 02Choose a workplace issue that a technology solution could genuinely address.
- 03Connect a clinical problem to an administrator's own priorities.
- 04Use peer-reviewed evidence inside business correspondence.
Read the full question
Review every instruction before using the planning guidance that follows.
What the letter must contain
- 01A 350-word letter or memo to a nursing administrator.
- 02A statement of the clinical or administrative problem.
- 03An explanation of why it is a concern.
- 04A request for permission to propose a solution.
- 05At least three peer-reviewed resources.
- 06APA business correspondence formatting and an APA reference page.
From the issue to the ask
Choosing the issue
Select something specific, evidenced and technology-addressable.
Stating the problem
Describe it concretely in a paragraph.
Why it is a concern
Give frequency, consequence and who is affected.
What it costs the organisation
Translate the problem into administrative currency.
The request
Ask explicitly for permission to develop a proposal.
Evidence from settings like yours
Recommended databases
- PubMed Central
- JMIR and Applied Clinical Informatics
- Health services research journals
Search sequence
- 1.Search for evidence that your specific problem is documented elsewhere, since the letter's first job is to establish that this is not a local complaint.
- 2.Find work quantifying the consequence — errors, delays, cost, time — because that is what turns a concern into something an administrator can act on.
- 3.Look for studies where an informatics intervention addressed a comparable problem, which justifies the request without committing to a system.
- 4.Note the setting of every source, since evidence from an unlike setting is the easiest objection for a reader to raise.
Informatics interventions and where they fail
These are authoritative starting points, not a ready-made bibliography. A qualified reviewer must confirm that each source fits the assignment and supports the claim beside which it is cited.
Nothing here is cleared for citation until you have read it.
- 01
Effectiveness of a Hospital-Based Computerized Decision Support System on Clinician Recommendations and Patient Outcomes
JAMA Network Open · 2019
Evidence that an informatics intervention changed clinician behaviour and outcomes, which supports a request to investigate without naming a particular product.
- 02
Thinking Together: Modeling Clinical Decision-Support as a Sociotechnical System
AMIA Annual Symposium Proceedings · 2017
Supports the test for whether a problem is genuinely technology-addressable, by showing how information tools and work organisation interact.
- 03
Clinical Decision-Making and Use of Clinical Decision Support When Clinicians are Fatigued in an Emergency Setting
Applied Clinical Informatics · 2025
Documents the conditions under which information tools fail in practice, useful for describing a problem honestly rather than optimistically.
- 04
Health Care Providers' Perspectives of Clinical Decision Support Tools for Pediatric Sepsis
JMIR Formative Research · 2025
A study of clinicians' own account of an information gap, which models the kind of evidence that makes a workplace problem credible to an administrator.
Before the letter is submitted
Common mistakes
- Proposing a solution when permission to propose one is what was requested.
- Naming a specific product or system.
- Choosing an issue too broad to describe in a sentence.
- Choosing an issue whose real cause is staffing rather than information.
- Writing continuous prose instead of a four-part structure.
- Omitting the paragraph connecting the problem to administrative priorities.
- Ending with a hope rather than a request.
- Attaching sources as a bibliography rather than using them in the argument.
- Citing evidence from settings unlike the writer's own.
- Formatting the letter as an APA paper with a salutation added.
- Addressing it generically rather than to a role.
- Choosing an issue you cannot gather information about for later weeks.
Submission checklist
- The letter requests permission rather than proposing a solution.
- No specific product or system is named.
- The problem is stated concretely in one paragraph.
- Evidence of frequency or consequence is given.
- The concern is connected to safety, compliance, time or throughput.
- The request is explicit and bounded.
- Three peer-reviewed sources are used within the text.
- At least one source describes a comparable setting.
- The layout follows business correspondence conventions.
- An APA reference page is attached.
- The letter is approximately 350 words.
Use this guide to plan and review your own work. Follow your institution's rules and read our academic-integrity policy.

Written by
Aaron Bishop
MA, Education
assignment interpretation and research-methods coaching across disciplines
Aaron leads the EssayCrackers editorial desk. He works on how assignment briefs are read — what a rubric is actually asking for, and where students most often answer a different question than the one set.

Reviewed by
Dr. Nathan Cole
PhD, Rhetoric & Composition
Argumentation and thesis development
Nathan teaches first-year composition and directs a university writing center. He reviews EssayCrackers guides for argumentative soundness and citation accuracy.