NU671 Unit 2 assigning a CPT E&M code for a new patient
An NU671-8L Unit 2 discussion post reviewing a supplied SOAP note as a new patient encounter, determining which CPT evaluation and management code applies, choosing between the time-based and medical decision making approaches, and — if using MDM — reporting history level, exam scope, and the three elements of medical complexity.
Editorial process
Last reviewed · August 13, 2026
Two routes, and one of them shows the work
The prompt offers you a choice and then loads one option with far more work, which tells you which one it wants. You may assign the code by anticipated time or by medical decision making, but if you choose MDM you must report the level of history taking with its elements, the type of exam with the number of systems and bulleted points, and the level of complexity broken into diagnoses and management options, amount and complexity of data reviewed, and level of risk. That is a detailed piece of documentation analysis and it is the route that demonstrates the skill. Choosing time is legitimate and you should say why if you do, but a post that takes time because MDM looked hard will have less to show. Either way, state the approach explicitly at the top so the reader knows which set of rules to check your work against.
New patient is a status with a definition, and the prompt goes out of its way to say the patient is new for the purposes of the assignment. A new patient is one who has not received a professional service from the physician or another qualified provider of the exact same specialty and subspecialty in the same group practice within the previous three years. It matters because new patient codes carry higher relative values than established patient codes at every level, reflecting the additional work of a first encounter. Saying this in a sentence shows you know that the code family precedes the code level, which is the first branch in the decision and the one most easily assumed rather than reasoned. Getting the family wrong makes every subsequent step irrelevant, however carefully the level is reasoned. It is also one of the few facts the note alone cannot tell you.
The three elements of medical decision making are the heart of the MDM route and they are frequently conflated. The first is the number and complexity of problems addressed at the encounter, which turns on whether problems are self-limited, stable chronic, chronic with exacerbation, undiagnosed and new with uncertain prognosis, or acute and threatening. The second is the amount and complexity of data reviewed, counting unique tests ordered or reviewed, review of external notes, independent interpretation of a test performed by someone else, and discussion with another provider. The third is the risk of complications, morbidity or mortality from the management chosen, where prescription drug management sits at moderate risk and where decisions about hospitalisation or surgery sit higher. Two of the three must be met or exceeded to reach a level, and stating that rule explicitly is a small thing that separates a confident answer.
The history and exam requirements in the prompt are worth handling carefully, because the framework changed. Under the current guidelines history and examination no longer determine the level of an office or outpatient evaluation and management code; they need only be medically appropriate, and the level is set by MDM or by total time. The prompt asks you to identify the history elements present and to count exam systems and bulleted points, which is the older framework's vocabulary. The right move is to do what the assignment asks and to note briefly that these components are no longer level-determining for office visits. That is not contradicting the instruction, it is completing it, and it demonstrates awareness that this area has moved rather than a memorised rule. Doing it that way also protects you from the awkward position of scoring the note against a framework the payer retired, which is the error most likely to appear across the whole thread at once.
If you take the time route, be precise about what counts. Total time on the date of the encounter includes preparing by reviewing records, obtaining and reviewing history, performing the examination, counselling, ordering, documenting in the record, communicating results, and care coordination not separately reported. It does not include time spent by clinical staff, and it does not include time on a different day. Since the prompt asks you to anticipate the time a provider would spend, state your estimate and show the arithmetic against the code's time threshold rather than asserting a level. An estimate with its reasoning visible is defensible; a bare number is not. Time is also the route a marker can check most easily, so an estimate that does not add up will be visible immediately. Show the components you counted and the ones you excluded. Anticipation is only legitimate when it is itemised.
On execution, work from the note itself rather than from an impression of it, and quote or cite the specific documentation supporting each element you claim. That is what the peer prompt is set up for, since classmates are asked to respond to one person who assigned the same code and one who did not, and a disagreement is only useful if both posts show their working. Where the note is ambiguous or incomplete, say so and say what you would have needed, because under-documentation is the real-world problem this exercise is teaching. Support your reasoning with citations as the requirements ask, and end by naming the single element you found hardest to assign, which is the most useful thing you can hand your peers. Name the documentation that would have settled it, and your peers gain something they can use on their own notes.
Likely learning objectives
Inferred from the brief — check these against your own rubric.
- 01Choose between the time and MDM routes deliberately and say why.
- 02Establish new versus established patient status before selecting a level.
- 03Distinguish the three MDM elements and apply the two-of-three rule.
- 04Recognise that history and exam no longer set the level for office visits.
- 05Count total time correctly if the time route is used.
- 06Cite the documentation supporting each claimed element.
Read the full question
Review every instruction before using the planning guidance that follows.
Course-wide instructions that accompany this question
ADDITIONAL INSTRUCTIONS FOR THE CLASS Discussion Questions (DQ) Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words. Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source. One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words. I encourage you to incorporate the readings from the week (as applicable) into your responses. Weekly Participation Your initial responses to the mandatory DQ do not count toward participation and are graded separately. In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies. Participation posts do not require a scholarly source/citation (unless you cite someone else’s work). Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week. APA Format and Writing Quality Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required). Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation. I highly recommend using the APA Publication Manual, 6th edition. Use of Direct Quotes I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly. As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content. It is best to paraphrase content and cite your source. LopesWrite Policy For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me. Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes. Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own? Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score. Late Policy The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies. Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances. If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect. I do not accept assignments that are two or more weeks late unless we have worked out an extension. As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading. Communication Communication is so very important. There are multiple ways to communicate with me: Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class. Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.
Turn the brief into deliverables
- 01A review of the supplied SOAP note treated as a new patient encounter.
- 02A CPT evaluation and management code assigned to the encounter.
- 03The approach used, whether anticipated time or medical decision making.
- 04If MDM: the level of history taking with the elements present.
- 05If MDM: the type of exam, with the number of systems and bulleted points.
- 06If MDM: diagnoses and management options, data reviewed, and level of risk.
- 07Peer-reviewed or authoritative citations, in APA format.
- 08Responses to peers, ideally one who assigned the same code and one who did not.
Patient status, MDM elements, time, ambiguity
Approach and patient status
State the route chosen and establish new versus established patient.
Problems addressed
Number and complexity of problems, classified by type and stability.
Data reviewed
Unique tests, external notes, independent interpretation and discussion, itemised.
Risk
Risk of complications from the management selected, with the drug management threshold.
The level
The two-of-three rule applied to reach a code.
History and exam
Elements and systems as the prompt asks, with a note on their current role.
Ambiguity and the hardest element
Where the note was insufficient and which element was hardest to assign.
Current guidelines against the older vocabulary
Recommended databases
- Current CPT evaluation and management guidelines
- CMS documentation guidance
- Course lecture materials
- PubMed
Search sequence
- 1.Read the current office and outpatient evaluation and management guidelines before scoring the note.
- 2.Confirm the current definition of a new patient, including the specialty and group practice conditions.
- 3.Check the level thresholds for each MDM element rather than working from memory.
- 4.Look up what counts toward total time on the date of the encounter.
- 5.Find guidance on documentation sufficiency, for the ambiguity section.
Reference shortlist
These are authoritative starting points, not a ready-made bibliography. A qualified reviewer must confirm that each source fits the assignment and supports the claim beside which it is cited.
Nothing here is cleared for citation until you have read it.
- 01
Health Insurance Portability and Accountability Act (HIPAA) Compliance
StatPearls, NCBI Bookshelf · 2023
The documentation and record obligations that sit behind coding from a clinical note.
- 02
Nursing Process
StatPearls, NCBI Bookshelf · 2023
The assessment and planning structure a SOAP note follows, for locating the elements you need to score.
- 03
Medical Error Prevention and Root Cause Analysis
StatPearls, NCBI Bookshelf · 2023
Evidence on the consequences of incomplete documentation, for the section naming what the note did not support.
- 04
Case Management
StatPearls, NCBI Bookshelf · 2023
Care coordination activity, which counts toward total time when it is not separately reported.
Review before submission
Common mistakes
- Choosing the time route to avoid the analysis, without saying why.
- Assuming new patient status rather than stating its definition.
- Merging the three MDM elements into one judgement of complexity.
- Omitting the two-of-three rule when claiming a level.
- Treating history and exam as level-determining for an office visit.
- Counting clinical staff time or time on another day toward total time.
- Claiming an element with no documentation quoted to support it.
- Ignoring gaps in the note instead of naming them.
Submission checklist
- The chosen approach is stated at the top of the post.
- New patient status is defined, not assumed.
- Problems addressed are classified by type and stability.
- Data reviewed is itemised by category.
- Risk is tied to the management chosen, with prescription management placed correctly.
- The two-of-three rule is stated and applied.
- History and exam are reported as asked, with a note that they no longer set the level.
- If time is used, total time is defined and the arithmetic shown.
- Each claimed element cites the documentation supporting it.
- Ambiguities in the note are named, with what would have been needed.
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Written by
Aaron Bishop
MA, Education
assignment interpretation and research-methods coaching across disciplines
Aaron leads the EssayCrackers editorial desk. He works on how assignment briefs are read — what a rubric is actually asking for, and where students most often answer a different question than the one set.

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Dr. Nathan Cole
PhD, Rhetoric & Composition
Argumentation and thesis development
Nathan teaches first-year composition and directs a university writing center. He reviews EssayCrackers guides for argumentative soundness and citation accuracy.